Odoo Support
& AMC
Reliable post-go-live support with guaranteed response times
Service Illustration

Going live is the beginning, not the end. Our Odoo AMC plans give you a dedicated support relationship with a team that already knows your system — so every issue gets resolved by someone with context, not someone reading your system for the first time.

Essential Support

  • Email and ticket-based support
  • 48-hour response SLA for bug fixes
  • Monthly system health check report
  • Up to 10 support hours per month

Business Support

  • Email, WhatsApp, and phone support
  • 24-hour response SLA for critical issues
  • Bi-weekly review calls
  • Up to 25 support hours per month — minor enhancements included

Enterprise Support

  • Dedicated support engineer
  • 4-hour response SLA for critical issues
  • Weekly review calls + up to 60 hours per month
  • Priority feature development + quarterly system audit

All plans include

Bug fixes within 1-year warranty period

Odoo security patch monitoring and application

User training for new team members

Documentation updates for new processes

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